Examity Student FAQ
The first step is to set up a profile. It takes less than five minutes. Next, test-takers schedule an exam. On test day, test-takers identities are authenticated by the proctor and the testing environment is secured with a room scan. As soon as the validation process is complete, test-takers can begin their exams. After the final question, test-takers simply submit their exams.
The first step is to access Examity in your course. Instructors choose where to put the link so it may be different from course to course. Look for it in its own module titled Examity or within the module that contains information about your exam(s). If this is your first time using Examity, you will be directed to set up your student profile. Then, you can schedule and start exam sessions.
Log into D2L, select your course, and find the link for Examity. Instructors choose where to put the link so it may be different from course to course. Look for it in its own module titled Examity or within the module that contains information about your exam(s). If this is your first time using Examity, you are automatically directed to set up your profile.
Examity imposes a one-hour buffer on the exam closing time. You may choose any available start time you wish (within the exam window set by the instructor) as long as there is a one-hour buffer between the time the exam would end if you used all the time allotted to you and the time the exam window closes. Here are two examples:
- If your exam window closes at 10:00pm and your exam time limit is 3-hours, then you will have to choose an exam time prior to 6:00pm. The 4-hour difference includes enough time to complete the 3-hour exam and the one-hour buffer required by Examity.
- If your exam window closes at 12:00pm and your exam time limit is 2-hours, then you will have to choose an exam time prior to 9:00am. The 3-hour difference includes enough time to complete the 2-hour exam and the one-hour buffer required by Examity.
The one-hour buffer is essential to protect students if there were any technical difficulties since the exam in D2L will close at its set time regardless.
Students must schedule exams at least 24 hours in advance. Any exceptions must be approved by the instructor as a "Scheduling Exception" in Examity for the specific exam and student. If the 24 hours does not exceed the current exam window, set the start date/time as the earliest time the student can test and set the end date/time to match the regular exam window. This will ensure the student can test within 24 hours or through the remainder of the normal exam window if there was a need to reschedule.
Run the Examity platform system check (opens new window) on whichever computer you will use to take your exam. This will help ensure your computer is properly configured for online proctoring so that you can address any issues in advance.
Yes. The room scan is conducted one-on-one and guided by a live proctor. If you have any concerns about participating in a room scan, please contact your instructor to discuss.
Examity’s proctoring team is comprised of strong communicators, technical troubleshooters and well-focused college professionals. Each Examity proctor has been interviewed by a member of their senior management team.
Examity wants you to know about their proctors:
“Our proctors are considered best-in-class. They are college educated and come to Examity with years of technical support accomplishments.
Our proctoring team’s skills are sharpened during our 8-week intensive training program. Instruction focuses on Examity software, troubleshooting, privacy and the identification of suspicious behavior. The final 60 hours of training include situational analysis and role-playing.
Proctor service is built around distinct time zones, ensuring that testers have comprehensive availability, 24 hours per day, 365 days per year, including weekends and holidays."
Examity proctors are randomly assigned to exams. You may get the same proctor more than once, but you may also have a different proctor for each test.
For instances where our proctors need to access your computer screen, such as to troubleshoot technical issues, they will always request permission first and will only gain access to the mouse and keyboard. If you grant access, you will always have the ability to revoke privileges. In addition, any access granted will be automatically disabled at the end of the proctoring session. For some exams, a proctor will request access in order to enter a password for the test. This helps keep the password and exam secure, protecting the integrity of test content. Once the password is entered, complete control is returned to the test-taker.
No. The approximate five-minute authentication process does not cut into your exam time. The timer on your exam does not start until you have begun the exam.
Examity offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with their support team by phone, email, or live chat
- 1-855-EXAMITY (1-855-392-6489)
- Chat available within Examity
Here is what to do BEFORE you start the exam sign in process:
Generally, if the ‘Begin Exam’ button does not become enabled for Mac users, it is often because the ‘Screen Recording’ permissions must be manually set for Chrome browsers in a Mac computer with Catalina.
Here is how to check that Google Chrome will allow screen recording.
- Go to the macOS System Preferences (from the Dock), open Security & Privacy, and look to see if Google Chrome screen recording enabled.
- Quit Google Chrome, making sure ALL Google Chrome windows have been closed, and then choose ‘Quit Now’ or click the “x” at the top right of your browser screen to close it.
- A "force quit" of Google Chrome is required for the settings to take effect. (This is why you want to do this BEFORE you start the exam process). Click the Apple logo in the top left, choose "Force Quit," and then choose Chrome.
Recall that Examity installs an extension on your Chrome browser each time you log in to take an exam. Examity automatically deletes this extension when your exam is done. So the extension must be installed every time you take an exam with Examity.
This is what you do AFTER you log in to Examity and the extension has been installed.
- Allow Camera and Microphone. In Chrome, click on the three stacked dots at the top right of your browser window to get the dropdown menu and navigate to Settings, then Privacy & Security. Look for 'Site Settings' under 'Camera and Microphone' to make sure Examity is allowed access to both the camera and the microphone.
Within Google Chrome navigate to 'Settings', open 'Privacy & Security', and clear the browsing history for the last 7 days.
Typically, exam data is available for 30 days and then destroyed. If a red flag is raised, the exam data is available for 1 year.