AP Navigate for Faculty and Staff
Support students sooner. Connect them faster. AP Navigate brings student support tools
together in one place, allowing you to communicate efficiently, make informed referrals,
and strengthen coordinated care across campus.
AP Navigate is a student success platform that helps faculty and staff stay connected
with students and strengthen coordinated care across campus. AP Navigate supports:
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Advising caseload management
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Messaging (text and email)
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Online appointment scheduling
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Enrollment campaigns
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Progress reports
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Connecting students to support resources
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And more
Raise Your Hand Faculty Handout
Faculty and staff are invited to attend AP Navigate Office Hours for support with advising, student information, reports, alerts, or general Navigate questions.
- Schedule: Monday, Tuesday & Friday, 10:00 AM – 11:00 AM
- Location: Virtual (Microsoft Teams)
- View Calendar & Join: AP Navigate Office Hours
No appointment is required.
How Faculty Use Navigate
Faculty commonly use Navigate to:
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Review a Student Profile for quick context and support connections
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Send outreach/messages to students in one place
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Make referrals to advising, tutoring, counseling, financial resources, and other support
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Document concerns and outreach so support teams can follow up appropriately
Benefits
Quickly view helpful information in a Student Profile so you can respond with clarity and confidence—especially when a student is struggling or disengaged.
Make referrals that route students to the right office with better follow-through, reducing delays and removing guesswork for students.
Navigate helps faculty, advisors, and support teams work together—so students experience one connected network instead of separate offices and repeated conversations.
Getting Started with AP Navigate
Check out the AP Navigate Calendar for upcoming training sessions.
Access Navigate
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Use the same username and password as your Single Sign-On (SSO) account.
Questions and Support
If you have questions or encounter issues while using Navigate:
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Visit the EAB Help Center for functional guidance. In Navigate, click the question mark icon in the top right corner to access Help.
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Email Navigate_Support@apsu.edu with detailed information (e.g., screenshots, Staff/Student IDs, and steps to replicate the issue). Messages are monitored and routed to the appropriate APSU Care Unit Leads.
AP Navigate Strategic Leadership Team
Special thanks to the AP Navigate Strategic Leadership Team.
Executive Sponsor
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Dr. Mitch Cordova — Provost and Vice President of Academic Affairs
Technical Sponsor
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Sherry Lawdermilt — Associate Vice President and Chief Information Officer
Program Owner
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Dr. Loretta Griffy — Associate Vice President for Student Success and Academic Excellence
University Partnership Manager
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Dr. Kacie Hutson de Saint Georges — Executive Director of Student Success Strategy and Intervention
AP Navigate App and Staff Administrator
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Bibek Gaire — Student Success Technology Specialist
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Dr. Shawn Harding — Director of Degree Completion Initiatives
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Whitney Milliken — Executive Director, Student Success
Technical Leader
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Doug Austin — Assistant Director of Solutions Management
Faculty Champions
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Dr. Perry Scanlan — Chair & Professor of Allied Health Sciences
FAQs
AP Navigate is APSU’s shared student success platform. It brings together key student support tools—profiles, communication, and referrals—so faculty and support teams can coordinate outreach and connect students to resources efficiently.
Faculty are often the first to notice when something is “off.” Navigate makes it easier to respond early and connect students to help before small issues become end-of-semester crises.
Navigate helps students by speeding up connections to support, improving follow-through, and creating a more coordinated experience—so students aren’t bounced around or asked to repeat their story.
You can review Student Profiles, send messages/outreach, refer students to support services, and document concerns or communication so the right teams can follow up.
Use Navigate anytime you’re concerned about attendance, engagement, performance trends, a student shares a barrier, or you want to connect them with the right resource—especially around midterms and registration.
No. Navigate is designed to reduce time spent searching for information and coordinating support across email threads. Most actions take just a few minutes and can prevent larger issues later.
Depending on what you do, students may receive a message, outreach, or referral notification. The goal is supportive, transparent outreach that helps students take the next step.
Navigate is used by designated APSU professionals involved in student support. Notes and referrals help the right people follow up and reduce duplicated outreach.
Start with the option that best matches the student’s need, or contact navigate_support@apsu.edu for help selecting the right referral pathway.
- Log in: https://apsu.campus.eab.com/
- Quick Start resources: https://www.apsu.edu/navigate/files/navigate-staff-quick-start-guide.pdf (PDF)
- Training calendar: https://www.apsu.edu/navigate/calendar.php
- Support: navigate_support@apsu.edu