Govs Connect FAQ
Account & Access
No. Govs Connect uses your Austin Peay single sign-on (SSO). Simply log in with your existing OneStop credentials – the same username and password you use for other APSU services.
First, verify you're currently enrolled as a student or employed by Austin Peay for this term. If you should have access but still see this error, email govstech@apsu.edu with your A-number and a description of the issue.
Guests, parents and alumni can create limited accounts to RSVP for certain events. Alumni access depends on your organization's policies — contact your group's officers for details.
Using Key Features
Navigate to the "Groups" section, search for the group you want to join, and click the "Join" button. Some groups require officer approval — you'll receive an email notification once approved. Contact the organization to review membership requirements and expectations.
From your group's dashboard, go to Events → Create Event. Add event details, upload a flyer if desired, set registration options, and publish. Watch our detailed walkthrough (4 min).
Yes. Share the link to register for your event with those you would like to invite before they can RSVP.
Officers can use multiple methods: manual check-in via computer, QR code self check-in, kiosk mode or mobile app. Access these options through your event's "Track Attendance" button.
Troubleshooting
Delete and reinstall the app (your data is saved to your account). If crashes persist, email support@campusgroups.com with your device model and operating system version.
In the mobile app, go to Profile → Settings → Notifications and toggle "Announcements" on. Also check your device settings to ensure notifications are allowed for Govs Connect.
Your organization may be set to private or pending approval. Contact the organization's officers directly or check if you need to be logged in to view certain groups.
Starred events automatically sync to your calendar. Make sure you've starred the event and connected your calendar through Profile → Settings → Calendar Sync.
Other
Yes, groups can request tailored training for their officers. Email govs-connect@apsu.edu with your organization name and preferred dates.
You control your privacy settings. Go to Profile → Privacy Settings to choose what information is visible to others. By default, basic info is visible to the Austin Peay community.
