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Credit/Debit Card Convenience Fee

Austin Peay State University is dedicated to providing customers with as many options as possible in making payments on your account. Unfortunately, the cost of processing credit and debit cards keeps increasing due to the fees charged by credit card companies and the cost associated with securing cardholder data. This annual expense has become significant and the University can no longer absorb this cost. 

In an effort to continue to allow payments on your accounts via credit and debit cards, Austin Peay State University has contracted with TouchNet PayPath, a third-party company that processes credit and debit card payments online. Any payment on an account (tuition, fees, fines, incidental fees, etc.) with a credit or debit card will be assessed a 2.85% or $3 minimum processing fee starting July 1, 2020. Electronic or physical checks will still be accepted without a processing fee. Also effective July 1, 2020, all account credit or debit card payments will no longer be taken at the cashier’s windows. These payments must be made online using AP OneStop.

Frequently Asked Questions:

The convenience fee is a non-refundable 2.85% service charge (minimum of $3) for payments made on your account using a credit and/or debit card. 

Due to the increasing cost of processing credit card payments, APSU has partnered with a third party company, TouchNet ® PayPath, to provide secure credit card processing for student account transactions. This convenience fee is charged by TouchNet ® PayPath, not APSU, and enables students the ability to continue making payments on student accounts via credit/debit card.

You can avoid paying a convenience fee when making payments on your account by using an electronic (ACH) or physical check.


To pay online with an electronic check (ACH):

  1. Log in to OneStop, click on Web Self Service, then click Student
  2. Select Student Account.
  3. Select Payments, then click Continue.
  4. Select Make a Payment.
  5. Click Amount Due, then choose Continue.
  6. Select Electronic Check on the ‘Method’ drop-down and click Continue.
  7. Enter your routing number and account information then click Continue.
  8. Click Continue
  9. Enter all the required information and select Continue.
  10. Verify your information is correct then click Submit Payment.

All other check and cash payments can be made either in person or by mail.


Please do not mail cash.

When transitioning to PayPath, TouchNet removes all of the enabled card types configured within the payment portal and then adds PayPath. When this transition occurs, all saved credit/debit card payment profile information will be deleted. This change does not affect ACH payment methods.


If you have a scheduled payment that is tied to an obsolete payment type (traditional credit/debit card), you will need to log into OneStop to update your payment method. This is true for a single tuition payment or any payment plan installments.


To update the installment to a different payment method, an individual will need to complete the following steps:

  1. Log in to OneStop, click on Web Self Service, then click Student
  2. Select Student Account.
  3. Select Payments, then click Continue.
  4. View scheduled payments on the landing page
  5. Click ‘gear’ icon -> Select Edit
  6. There is also an ‘Update All Methods’ button that will adjust each scheduled payment.
  7. Update Payment Method

No, ACH payment methods will not be affected.

No, even if the charge to which it applies is canceled, refunded or charged back. This is a non-refundable convenience fee charged by the third party company TouchNet ® PayPath.

No, this convenience fee will only appear on your credit card/bank statement as a separate line item. You will see the original charge for your student account payment and another for the convenience fee.

No, the convenience fee is only accessed on your account payments. This fee will not apply to other non-account related payments via credit/debit cards across campus.