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Computer Information (OIT)

The Office of Information Technology,  (OIT), provides the access for computer resources to the APSU community. Student resources, such as the Help Desk, computer labs, usage regulation and multimedia classrooms, are all provided by the OIT. For more information on these resources, please visit the OIT website, www.apsu.edu/information-technology.

Help Desk

The Help Desk is the first point of contact for computing, networking, hardware/software, PC, Macintosh and printer problems at the university. The Help Desk staff assists University students, faculty and staff with computing and networking problems.

The Technology Help Desk is in Browning, Room 12A. If you need attention from the Help Desk, please call 931-221-4357 or email helpdesk@apsu.edu.

Code of Computing Practice

Access to the University’s technology resources is a privilege granted to University students. These resources include, but are not limited to: computer hardware, software, computer accounts, email accounts and local area networks, as well as connections to other computer networks via the Internet.

Users are expected to use these resources responsibly. Intentional failure to comply with University policies on acceptable use of information technology resources and computer labs will result in action that may include suspension of user privileges or other disciplinary action such as suspension or expulsion from the University. In addition, violations may result in referral for prosecution by local, state or federal authorities.

Students should read the Acceptable Use of Information Technology Resources Policy and the Guidelines for Use of APSU Computer Labs. These documents can be found online at www.apsu.edu/files/information-technology/4032.pdf and in the Student Handbook and Calendar, which will be distributed to all students at the beginning of the fall semester.

Computer Labs

The main student computer lab is located in the Felix G. Woodward Library. There are more than 100 Dell computers and laser printers available for student use. Hours of operation, programs, software and available databases can be found at www.library.apsu.edu. Information about other computer labs on campus can be found at www.apsu.edu/labinfo.

Resident Student Network Access

Students are provided free network/Internet access in the residence halls and apartments across campus. Please visit our website for information that may help you resolve any network problems and to read a few things you should keep in mind while surfing the net.

Student Email

Email is hosted by Microsoft Office 365. Emails are assigned shortly after students are admitted. For assistance determining your email assignment, understanding your first time logging in or help on a variety of topics, see www.apsu.edu/secure/portal/tutorials.

Microsoft Office 365 for Students

APSU has an agreement with Microsoft to provide office to every one of our students for free, on their personal computers. This automatically updatable, subscription-based software ensures students always have the latest version of Word, Excel, PowerPoint, OneNote and more, at no additional cost, for as long they’re a student here. To get your complimentary Microsoft Office, visit www.Office.com/GetOffice365 and follow the on-screen instructions. This offer is good for Microsoft Windows computers and Apple computers.   

Student Wireless Network Set Up

In order to have access to the APSU student wireless, you must be registered for classes.

  1. On your device, locate the wireless network named APSU-Students.
  2. Input the username and password:
    1. Username: Your OneStop username (such as jdoe1)
    2. Anonymous Identity (if prompted): Your OneStop username (such as jdoe1)
    3. Password: Your OneStop password
  3. When the security certificate pops up, select Trust.

Your Online Security

University personnel will NEVER ask for your personal information or login information. Please do not provide that information to anyone. Protect your online identity. If you have any questions about online security, contact OIT at 931-221-7588.

Can’t find what you’re looking for?

Email us for assistance at helpdesk@apsu.edu.