Student Account Services, Ellington 101/107, 931-221-6285
Student Account Services is responsible for handling student accounts, which includes fee payments, placing charges and credits on accounts, answering inquiries about accounts, preparing and disbursing student refund/balance checks and disbursing student pay checks. The office also prepares bills for student accounts and is responsible for the collection of past due accounts. The responsibilities of the office include accounting and reporting functions for Accounts Receivable and Perkins Loans.
APSU’s Student Account Services provides and maintains the official University accounting records and related systems of internal control in accordance with accounting principles, University policies and the requirements of the University Board, the federal government and external funding sources.
Confirmation of classes
Confirmation is necessary to prevent a student’s classes from being dropped. Even if a student’s account shows a zero or credit balance, they must complete the confirmation process to retain his or her classes. Students may confirm their classes by logging on to AP OneStop at onestop.apsu.edu.
Confirmation of classes must occur every semester. Instructions for confirming classes:
- After logging into the student account on OneStop, select the “Web Self Service” tab.
- Click on “Student” tab.
- Click on “Student Account” from the listing.
- Then click on “Confirm and Pay or Enroll in a Payment Plan.”
- Select the term to confirm from the drop-down box (e.g., Fall 2017 or Spring 2018) and click “Submit. “
- At the top of the Account Detail for Term screen, two options are shown:
- Yes, I will attend...
- Choosing “Yes, I will attend...” will result in the screen “Your registration has been confirmed. Your confirmation number is XXXXX” if no charges are owed.
- If a student still owes money, he or she will be prompted to pay the balance or sign up for a payment plan. Once the payment is processed, a confirmation email will be sent.
- No, I will not be attending...
- Choosing “No, I will not be attending...” will result in the screen “You have chosen to not attend [specific term]. Your classes will be deleted.”
- Students who are withdrawing from the University must follow the procedures for withdrawing outlined in the Cancellation and Withdrawal section of this handbook, on Pages 13 and 14.
- If you select “No” in error, please contact Student Account Services.
- Yes, I will attend...
Financial Aid and Veterans Affairs, Ellington 216, 931-221-7907
The purpose of financial aid is to enhance the growth, development and performance of all qualified students by providing financial resources and information that will enable students to maximize their educational experience.
Financial aid is available in the form of scholarships, grants, loans and work study. Federal government, the state of Tennessee, lending institutions, private agencies and postsecondary institutions may offer financial aid assistance. Most federal and state-funded financial aid programs are awarded on the basis of proven financial need. Need is defined as the difference between the cost of attendance and the Expected Family Contribution (EFC). The EFC is determined by a standard formula established by the U.S. Congress. Financial aid does not always cover the cost of books.
It is each student’s responsibility to complete the Free Application for Federal Student Aid (FAFSA) online at www.fafsa.gov. Other required forms may be obtained online at www.apsu.edu/financialaid. The student must reapply each academic year for financial aid.
Austin Peay State University has a Veterans Affairs Office at two locations. The Clarksville campus location is in the Ellington Student Services Building and at the Education Center at Fort Campbell, Ky., in the SSG Glenn H. English Jr. Army Educational Center (931-221-1462). Although the university considers each location as part of the same University, the U.S. Department of Veterans Affairs (DVA) has determined each location as a separate institution for payment of VA education benefits.
Types of financial aid
- Grants: Based on financial need (exception: Teach Grant), and normally do not have to be repaid.
- Student Loans: Borrowed money that must be repaid beginning six months after graduation, or if no longer enrolled at half-time status. The maximum annual amount for dependent freshmen is $5,500 per year. For more details, visit www.apsu.edu/financialaid or www.studentaid.gov.
- Parent Plus Loan: Borrowed money that must be repaid beginning 60 days from the time funds are disbursed or other payment plans are available.
- Federal Work Study: Based on financial need. Student works on campus up to 20 hours per week.
- Scholarships: For information please visit the scholarship website at apsu.edu/scholarships.
Other Important Loan Information
- Students may accept their loans on AP OneStop.
- Parents applying for a PLUS loan will print application from www.apsu.edu/financialaid and submit to the financial aid office.
- Loan agreement is between the student and/or parent and the Department of Education.
- The master promissory note is required by the Department of Education.
- Entrance counseling is required before loan can be disbursed to student’s account.
Satisfactory Academic Progress for Federal Aid
- Academic progress is evaluated at the end of the fall and spring terms. Satisfactory academic progress must be met in order to be eligible for financial aid.
- Students must attend class.
- Students must maintain good academic progress in order to continue eligibility for financial aid, to include loans.
- Students can lose eligibility to receive aid based on poor grades or attendance.
- Review Satisfactory Progress guidelines at www.apsu.edu/financialaid.
|Undergraduate Students||Graduate Students|
|Full Time = 12+ hours||Full Time = 9+ hours|
|3/4 Time = 9 to 11 hours||3/4 Time = 5 to 8 hours|
|Half-Time = 6 to 8 hours||Half-Time = 4 hours|
|Less than Half-Time = 1 to 5 hours||Less than Half-Time = 1 to 3 hours|
NOTE: If students are awarded financial aid for full time and drop to 3/4 or part-time, they may be billed for the difference.
- The federal government randomly selects approximately 30% of all financial aid application files for verification of data.
- Students may be asked to provide the following:
- IRS tax return transcripts for parent and/or student
- Various verification worksheets
- Other information
- The student’s financial aid cannot be finalized until all verification documents are received.
Tennessee HOPE Lottery Scholarship
- FAFSA: Completing the FAFSA is the only way to apply, and must be submitted each year.
- Sept. 1: Final deadline to submit the FAFSA (recommended as early as possible).
- Maintain the enrollment status for which you were awarded. For example, if awarded for full time, you must maintain full-time enrollment.
- Cannot drop to part-time status without authorization from the Office of Financial Aid.
- GPA reviewed at 24, 48, 72, 96 and 120 attempted hours.
- Must maintain required GPA.
- Strict appeal process — most cannot be appealed — if scholarship is lost, it is typically lost for the remainder of a student’s enrollment.
- Seek tutoring assistance immediately if struggling academically.
- Students are responsible for knowing and understanding criteria for retaining the scholarship(s).
- Go to www.apsu.edu/financialaid for additional information.
CHECK YOUR FINANCIAL AID STATUS
You may review your financial aid eligibility by following the steps below:
- Go to onestop.apsu.edu
- Login to AP OneStop using your username and your six-digit pin number. If you have NEVER used the OneStop system, your password is APA and your A number. [Example: APA01234567]
- Select “Web Self Service”
- Select “Financial Aid and Veterans Affairs”
- Select “Eligibility”
- From the dropdown menu, select the aid year for which you are checking eligibility. There are three tabs that will help you understand your eligibility. These tabs are explained below:
- Unsatisfied student requirements will need to be addressed as soon as possible. Unsatisfied student requirements are the number one reason financial aid does not post to your student account. Not all students will have requirements; however, it is important that you check often.
- Satisfied student requirements will allow you to view whether the submitted documents are being reviewed, completed or denied.
- Common holds are loan defaults, satisfactory academic progress violations and transfer monitoring holds. You will need to clear any holds on your account before your financial aid can be processed. Transfer monitoring holds are the only exception; these holds will be cancelled after seven days.
- The status of Academic Progress is based on your academic performance for each term that you are enrolled. Progress towards the completion of your program of study, or poor academic performance can affect eligibility.
Accept your Financial Aid Award Offers
- Click on “Financial Aid and Veterans Affairs” tab.
- Select “Award.”
- Select the “Award for Aid Year.”
- Select “Accept Award Offer.”
- Use the dropdown menu to “Accept” or “Decline” each award amount or change the amount you are requesting. Keep in mind this is the amount for the entire academic year.
- Once you have entered your decisions, select “Submit Decision.”
Report Additional Resources
- If you are receiving outside aid not listed on your award letter, you must complete the Additional Resources Form. Examples could include outside scholarships, discounts or benefits.
- The form is located at www.apsu.edu/financialaid
- Failure to report additional financial aid may result in an overaward and require you to pay back any excess funds you receive that exceed your cost of attendance.
Important fee payment and calendar dates
Visit apsu.edu/registrar for future semesters’ important dates.
Payment Information, Student Account Services, Ellington 101/107, 931-221-6285
Checks/money orders should be made payable to Austin Peay State University (APSU). Payment can be made with Visa, MasterCard, American Express or Discover.
The student’s name and “A” number should be listed on any check, money order and correspondence.
An installment plan is available for fall and spring terms: You can obtain more information about the installment plan via the APSU website at www.apsu.edu/student-account-services or through AP OneStop.
Payments also may be made in person at the cashier’s window in the Ellington Building from 8 a.m.-4:30 p.m., Monday through Friday or online via onestop.apsu.edu. For more payment information, please visit the Student Account Services’ website, www.apsu.edu/student-account-services.
On-Campus Student Employment
On-campus employment (also known as General Campus employment) is part-time work provided
by University departments. To be eligible for General Campus employment, students
must be enrolled at APSU and apply for an advertised position. Federal law requires
that students be enrolled at least half-time to work on campus. Undergraduate students
must be enrolled for at least six credit hours at Clarksville Campus or for at least
three credit hours at Austin Peay Center at Ft. Campbell. Graduate students must be
enrolled for at least three credit hours. Student employees may work no more than
two assignments at any given time. All student employees must maintain a minimum 1.8
overall combined GPA. (Specific positions may require a higher overall combined GPA.)
How Many Hours May a Student Work?
During the academic year, students are permitted to work a total of 20 hours per week while classes are in session (through the end of finals week). International students on F-1 visas are never permitted to work beyond 20 hours per week.
During the summer, students who are enrolled at least half-time for the upcoming fall session are permitted to work all summer. Eligible students who are not enrolled for summer session(s) are permitted to work up to 37.5 hours per week. When enrolled in summer session(s), students are permitted to work up to 20 hours per week.
When working during summer session(s), students who are not enrolled for the upcoming fall session must be enrolled for at least three credit hours.
Students who are not enrolled for summer session(s) are subject to Social Security
and Medicare tax withholding for employment during the summer break.
Pay and Compensation Information
Starting pay for most General Campus positions is $7.25 per hour. Pay rates for other positions might be higher depending on skills, seniority, etc.
Student employees are paid biweekly and are considered temporary, part-time employees. Student employees may make deferrals to 403(b), 401(k), and 457(b) plans. Information regarding the deferred compensation options available to all employees is accessible at www.treasury.tn.gov/dc/.
How to Apply for a Job
To search for a job, follow these steps:
- View student job postings by accessing www.apsu.edu/human-resources and clicking the “Student General Campus positions” link. New positions are posted as they are received in Human Resources (HR) and are posted for at least five working days.
- Click on the position title for details about the position.
- Complete and submit an online student employment application by clicking the “Apply for this Job” link/button and “Create an Account.”
After the posting “Close Date,” the department hiring manager will review all applications
and notify students to be interviewed. During the student employment process, students will be contacted only if selected
for an interview. Visit the Human Resources Web page often since the number of General Campus positions
and timing for availability of positions varies. Contact Human Resources at 931-221-7177
with any questions regarding student employment.
Students hired for General Campus employment submit the following employment documentation to the hiring department:
- Form W-4
- Copy of Social Security card (for payroll purposes)
- Form I-9 (original,unexpired documents are required)
Because federal law requires proof that each employee is a U.S. citizen or legally authorized to work in this country, all employees must provide evidence of identity and employment authorization. Lists of acceptable documents,are available with the Form I-9, Employment Eligibility Verification Form. There are no exceptions to these identification requirements.
Direct deposit you earnings by accessing Web Self-Service and entering your setup information. Select the Employee tab, click Pay Information, Direct Deposit Allocation and Update Direct Deposit Allocation. Enter your financial institution information into the available fields. Confirm that the information is correct and click Save. Contact Payroll at 931-221-7465 for assistance.
After employment forms have been received and processed, Human Resources will assign a start date and will email the start date to the student and the supervisor. Please note that students are not permitted to begin working until Employment Authorization email has been issued by Human Resources.
Austin Peay State University (APSU) does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex (including pregnancy), sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by APSU. Inquiries or complaints regarding the non-discrimination policies, including Title IX complaints, should be directed to the Director of Equal Opportunity and Affirmative Action and Title IX Coordinator, Sheila Bryant, 601 College Street, Browning Building/Rm 151, Clarksville, TN 37044, firstname.lastname@example.org, 931-221-7178 or EEO Compliance Officer and Investigator, Steven Grudzinski, College Street, Browning Building/Rm 6A, Clarksville, TN 37044, email@example.com, 931-221-7160. Title IX complaints may also be directed to the Deputy Title IX Coordinator, Greg Singleton Associate Vice President and Dean of Students, 601 College Street, Morgan University Center/Rm 206D, Clarksville, TN 37044, firstname.lastname@example.org 931-221-7005.
Federal Work Study Employment
Federal Work Study (FWS) is an employment program funded by the federal government to promote and encourage part-time employment of students to assist the University and its surrounding community.
FWS provides job placement for eligible students to earn money to assist in paying for educational expenses. FWS is not available to pay registration, tuition, or fees. Repayment of income earned through FWS is not required.
To determine FWS eligibility, complete the Free Application for Federal Student Aid (FAFSA) at fafsa.gov each year after Oct. 1.
If awarded FWS, follow these steps to seek job placement:
- Accept the offer online through AP One Stop within the 14-day time frame.
- Schedule an appointment with the Office of Financial Aid at 931-221-7907 for job placement.
- Report to the department listed on the Placement Form to determine if a suitable work schedule is available.
- Return the signed Placement Form to the Office of Financial Aid.
- Complete employment paperwork in Human Resources. The following documentation is needed:
- Form W-4
- Copy of Social Security card (for payroll purposes)
- Form I-9
- Direct deposit you earnings by accessing Web Self-Service and entering your setup information. Select the Employee tab, click Pay Information, Direct Deposit Allocation, and Update Direct Deposit Allocation. Enter your financial institution information into the available fields. Confirm that the information is correct and click Save. Contact Payroll at 931-221-7465 for assistance.
After employment forms have been received and processed Human Resources will assign a start date and will email the start date to the student and the supervisor. Please note that Federal Work Study students are not permitted to begin working until the Federal Work Study Student Employment Authorization email has been issued by Human Resources.
Contact the Office of Financial Aid at 931-221-7907 for a job placement appointment if a new assignment is needed.
Tennessee Promise at APSU
To be considered eligible for the Tennessee Promise at APSU, students must complete the following:
- Must complete the TN Promise application and service hours and be determined eligible for the program (please refer to TSAC Tennessee Promise checklist).
- Although the Tennessee Promise Scholarship is considered a last dollar scholarship, it does not pay last dollar when utilitzed at a four-year institution. The scholarship only covers the average state community college costs of tuition and mandatory fees not met by gift aid from the Pell, TELS (including the HOPE scholarship, Access Grant, Aspire Scholarship, etc.) or TSAA programs.
- The community college fee tuition amount is subject to change and would be the maximum amount of Tennessee Promise payment (less gift aid) allowed at Austin Peay State University.
- Must be admitted to APSU seeking an associate degree. Students participating in athletics must declare a bachelor’s degree, per NCAA regulations, and are not eligible for the Tennessee Promise Scholarship.
- Must be enrolled full time, which is 12 credit hours or more for undergraduate students. Upper-division (3000-4000 level) courses cannot count towards the full-time eligibility requirement and are not eligible for payment under Tennessee Promise.
- This scholarship may be used for two and one-half years of assistance, provided continuing eligibility is met.
Tuition and fees, Student Account Services, Browning 134, 931-221-6285
For current tuition and fee information for main campus, see www.apsu.edu/student-account-services.