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Academic Recovery

What is Academic Recovery?

Academic Recovery helps connect students to the resources and services they need to be successful in higher education. This web-based early warning system allows concerned instructors to contact students via APMAIL about their concerns and to put the students in touch with the Office of Academic Recovery. An Academic Alert is a means of indicating concern and should not be viewed as punitive or negative in nature.

The Office of Academic Recovery staff will address each student's issues and work with the students to understand what steps may need to be taken and what resources are available to assist them.


An Academic Alert can be generated two ways. They can be generated at any time during a semester or term by a concerned faculty member through the automated web-based alert system for some of the following issues:

  • Poor attendance
  • Lack of engagement or participation in class
  • Late or missing assignments
  • Low tests or quiz scores

Or, an alert can be automatically generated when an instructor enters a midterm grade of below a C. An alert generated this way will include the midterm letter grade of either a D or F.


Once an Academic Alert is submitted, emails are sent to the student, the Academic Recovery Coordinator, the submitting instructor, and the student's Academic Advisor. Emails may also be sent to the Athletic Academic Coordinator, APSU 1000, and PASS instructors, when appropriate. The Academic Recovery staff are committed to student privacy and follow FERPA guidelines for protecting information.

Academic Recovery works closely with other campus offices to coordinate the necessary assistance to help students be academically successful.