Cisco Unity Connection Voice Mail

The Cisco Unity Connection Voice Mail System is a versatile new system that brings us a wealth of options from basic voicemail to web-accessible voice mail. 

Basic instructions

One-page quick reference sheet

Receive your voice mail messages in your Outlook email

Receive your voice mail messages in your Mac Mail email. 

 Listen to your voice mail messages with a web browser (campus only).

 If you still have your NEC phone and have not switched to the new voice mail system, please use the following instructions:

To switch from the old system to the new, one needs only to direct calls to 5555 instead of 1111 and to call 5555 to listen to messages.

1. Lift the handset, listen for dial tone, then press #6 to cancel call forward busy.  You will hear a constant tone indicating your forward has been cancelled.  Hang up.
2. Lift the handset, listen for dial tone, then press #7 to cancel call forward no answer.  You will hear a constant tone indicating your forward has been cancelled.  Hang up.
3. Lift the handset, listen for dial tone, press *6 to set call forward busy.  You will hear a stutter tone similar to a busy signal.  Press 5555.  You will hear a constant tone confirming your forward is set.
4. Lift the handset, listen for dial tone, press *7 to set call forward no answer.  You will hear a stutter tone similar to a busy signal.  Press 5555.  You will hear a constant tone confirming your forward is set.
5. Dial 5555 and follow the prompts to set up your new voice mailbox.  The default password is 0000#.

Don’t forget you now dial 5555 to listen to voice mail messages.