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Student Account FAQs


How will I receive a bill for tuition and other fees charged to my account?

All bills are electronically sent to students’ APSU e-mail addresses.  Log in at OneStop.apsu.edu to access your e-bills or statements.


When is my payment due?

Check the academic calendar (select "C" from the A-Z index), to see the fee payment deadline for a specific term. All semester enrollment fees are due at that time.

Can I pay for school in installments?

The university offers an Installment Plan that is available for the Fall and Spring semesters on main campus only.  The Installment Plan is not available for the Summer terms and the Fort Campbell campus.  You can pay on-line through your OneStop account with a check, MasterCard, Visa, American Express or Discover.  Payments for the Installment Plan are accepted at the cashier's window, located in the Browning building, Monday through Friday, 8:00 a.m. to 4:30 p.m.


If my financial aid totals more than the cost of my tuition, how will I receive the remaining funds?

Log in at OneStop.apsu.edu to complete the Authorization for Direct Deposit of Credit Balances (student refund). This will allow The Office of the Bursar to deposit your refund directly into your checking or savings account. If you do not sign up for Direct Deposit, your refund check will be mailed to the address we have on file for you.  You can update your address through OneStop.apsu.edu. The refund checks are mailed approximately one week after direct deposits are processed.  Please allow two weeks to receive your refund check in the mail.

Can I pick-up my refund check at the cashier’s window?

No. All refund checks are mailed.


If I am eligible for a discount on tuition, do I need to turn in a Discount Form each semester?

Yes. You must submit a new form for each term you are enrolled.  You can e-mail the form to Bursar@apsu.edu, fax it to (931) 221-6171 or bring it to the Office of the Bursar in the Browning Administration Building.  Forms must be turned in by the last day of late registration. Check the academic calendar to determine the deadline for a specific term.


Do I have to sign up for direct deposit each semester?

No. Once you enroll in direct deposit through OneStop.apsu.edu, it is good until you graduate or change banking information.  If you close your bank account, you must deactivate your direct deposit online through OneStop.apsu.edu, to reflect the cancellation.

If I work on campus, do I need to fill out a different direct deposit form?

Yes. You will need to complete and submit a Direct Deposit Authorization Form to Human Resources.


What is a Title IV Form?

According to federal regulations, you have to complete a Title IV Authorization Form or complete authorization online if you want to use Title IV funds (federal financial aid) to pay charges from a previous term or pay current noneducational charges like parking tickets and library fines. If you have questions, please call the Office of Student Financial Aid at (931) 221-7907.