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Student Account Services & Cashier's Office

(formerly Office of the Bursar)

In higher education, “Bursar” means “keeper of the funds.” As the office charged with “keeping” APSU’s funds, Student Account Services oversees Cashiers, Accounts Receivable and Perkins Loans. In addition to assessing and collecting student fees, we provide student fee information and general payment guidelines and disburse excess financial aid to students. If you have questions or need assistance related to any of the functions in our office, please feel free to call, e-mail or visit us!

If you provide your A # on all correspondence, we can better assist you.

Important Dates:

Summer - Clarksville CampusSummer III - Ft. Campbell

Fall - Clarksville CampusFall I - Ft. CampbellFall II - Ft. Campbell

BeAGov
→ FALL 2017 FEE STATEMENTS ←

Fee Statements for the Fall 2017 Clarksville Campus will be issued on July 14th to student's APSU email. You will have from July 14 to August 21 to pay/confirm for the Fall 2017 term.

How to Pay & Confirm



 

Payment Plan Fall 2017 Semester Due Dates:

 


Frequently Asked Questions:

We are open Monday thru Friday from 8am to 4:30pm.
We are in the Browning Building on the Main Floor, look for any door marked "Office of the Bursar" or stop at the Cashier's Window for assistance.

Fee Statements will be sent out on July 14th, you can start paying & confirming for Fall 2017 at that time.

The deadline to pay/confirm for Fall 2017 is August 21. Classes will be dropped at 9pm for non-payment and/or non-confirmation. Please see "Important Dates" below for more information.

Students who have direct deposit will be able to charge books and supplies at the campus bookstore July 28 to August 22.

Students who do not have direct deposit and will receive a check for the balance of their aid will be able to charge books and supplies at the campus bookstore July 28 to September 1.

Students who have direct deposit will get their refund on August 28.**

Students who do not have direct deposit will have a check mailed on September 6.**

** as long as your classes are confirmed and SFAO has placed aid on your account.

  • Log into OneStop. If you have trouble, call the Help Desk at (931) 221-4357 (HELP).
  • Select the “Web Self Service” tab.
  • Select “Student” tab.
  • Select “Student Account” link.
  • Select the option that begins with “Confirm & Pay or Enroll in a Payment Plan” link.
  • Select the term from the dropdown menu and click “submit” button.
  • At the top of the “Account Detail for Term” screen, select “Yes, I will attend” or “No, I will not be attending” link.
  • If you confirm that you will attend and do not have an account balance, you will receive a message that says, “Your registration has been confirmed. Your confirmation number is XXXXXX.”
  • If you confirm that you will attend and have an account balance, you will be prompted to pay your balance or sign up for the payment plan. Once your payment is processed, you will receive an e-mail confirmation. ** If you are directed to a payment screen, you MUST pay the balance to be cofirmed.**
  • If you indicate you will not be attending, you will receive a message that says, “You have chosen to not attend [specific term]. Your classes will be deleted.”
If you are using a VA Benefit, it is recommended that you request a VA Fee Deferment from OneStop from the Financial Aid & Veterans Affairs tab. The VA Fee Deferment tells us that VA money is coming and will confirm your classes so you don't get purged. (You MUST submit your VA Certification request FIRST before you can request a VA Fee Deferment).
If you are using Financial Aid funds (Pell, HOPE, Loans, etc.) and it hasn't paid yet, you will need to request a Fee Deferment from OneStop from the Financial Aid & Veterans Affairs tab. The Fee Deferment tells us that money is coming and will confirm your classes so you don't get purged.
You can pay online via OneStop, over the phone with a cashier (call 931-221-6285) or in person with a cashier (main floor of Browning building).

Please send scholarship checks to: P.O. Box 4444, Clarksville, TN 37044

Make sure your check has your A # on it. If there are any special instructions for the scholarship, please make sure those are included.

If the check is made out to YOU and APSU, you must endorse the check before you send it to us.

Please submit your forms via email to: bursar@apsu.edu

You can also fax them to 931-221-6171 or mail them to P.O. Box 4444, Clarksville, TN  37044.

FERPA (Family Education Rights Privacy Act) protects any student at APSU.
This form allows students to authorize the release of confidential academic, financial aid, discipline, and student account information otherwise protected by the FERPA to designated persons.These designated persons will have access to the student’s grades and progress reports, certain disciplinary records, and other information related to academic progress, financial aid, and student financial accounts. (FERPA is to Education as what HIPAA is to Medical.) The form is available through the Office of the Registrar.
 
  • Log into OneStop. If you have trouble, call the Help Desk at (931) 221-4357 (HELP).
  • Select the “Web Self Service” tab.
  • Select “Student” tab.
  • Select “Student Account” link.
  • Select the option that says “Authorization for Direct Deposit of Credit Balances (Student Refunds)”.
  • Enter your New Banking Information (Routing Number & Account Number).
  • Click "Submit Change" and your banking information will be updated.