and all web-related technical aspects of the RODP online courses are
maintained and administered by the WebCT administrator, Clarence
If you have sent an initial email to your instructor, received your username and password, and cannot access your course material, contact the RODP Technical Support Helpdesk at 1-866-550-7637.
f you contact RODP by phone please be at your computer and be prepared to provide the following information:
The URL, (address, "http://...") you are unable to access
Your instructor's name
Your course number, section and name (EX: IT1001N01 Intro to Microcomputers)
Are you using a PC or MAC
Your operating system (Windows 98, NT, 2000, etc.)
Browser type and version (EX: Internet Explorer 5.5)
All of this information is gathered when you contact RODP and is necessary to assist us in troubleshooting your problem.