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Project or Work Order?

It can be a difficult question to answer. Many times what appears to be a simple work order turns into a project and what appears to be a complex project can be solved with a few simple work orders. So, how do you know?

We have developed the basic table below with some of the basic factors that often define one from another. Even still, every project that is submitted with be reviewed by the Project Director & Physical Plant Director to make that determination.

If your request is considered a maintenance item, you will be instructed to fill out a work order request. If your request is considered to be a project, you will be contacted to gather more information and begin the project development process.

Project Request Work Order
Projects consist of planning, design, engineering, and management of capital equipment, new construction, major alterations and/or upgrades to a wide variety of processes, systems, structures, and facilities. A project often involves something that is not currently existing but is desired to be added. At the completion of the project cycle, the resulting "item" is then turned over to Operations & Maintenance where it remains for the duration of it's useful life. Maintenance consists of the actions necessary for retaining or restoring an item of equipment, machine, electronic system or construct to the specified operable condition as required by the manufacturer to achieve it's maximum potential and useful life span. Maintenance includes lubrication, tightening, adjustment, and replacement of work parts for mechanical, electrical, plumbing, HVAC and other building infrastructure.
  • Total project cost is $100,000 or more
  • Any single element of the project (e.g., electric, plumbing, etc) is greater than $5,000
  • The project requires the use of outside contractors to accomplish
  • The work requires design & certification by an Architect, Engineer, or similar specialist.
  • The work involves specialized environmental remediation
  • The work requires that the area be vacated in order for the work to be completed, for a period of two or more days.
  • Changing burned out lights or ballast replacement
  • Replace switches or receptacles
  • Replace damage or missing light covers
  • Repair or replace exit signs
  • Repair emergency lights
  • Reset electric circuits
  • Repair campus clocks
  • Repair bathroom fixtures and sinks
  • Repair/Unstop toilets urinals
  • Maintain water coolers
  • Patch and paint damage walls
  • Maintain all door hardware
  • Maintain stairwell railings and steps
  • Repair or replace baseboard
  • Repair windows and trim
  • Replace missing floor tile(s)
  • Maintain HVAC units ( if applicable)
  • Perform all preventive maintenance on mechanical equipment for the building
  • Repair and replace blinds and shades ( extra charge for replacement)