Why Study Conflict Resolution and Negotiation
The Conflict Resolution and Negotiation Graduate Certificate is a professionally oriented program that responds to the dynamic needs of students working in or preparing for rapidly changing professional environments and expectations. The fully online nature of the program appeals to students in many professions and locations.
This program will appeal to students interested in learning to navigate workplace conflict successfully to optimize organizational outcomes. Professionals most frequently served by the Conflict Resolution and Negotiation program include, but are not limited to, individuals working in or aspiring to work in corporations, small businesses, information technology, mass media, government, non-profit organizations, social services, health care, and education.
In this dynamic program, students explore negotiation theory as well as strategies and styles within an employment context. The curriculum equips the individual to become a more effective leader in the role of negotiator and conflict resolver. In order to best serve the needs of our students, APSU offers the Conflict Resolution and Negotiation Graduate Certificate in a fully online format. Students enjoy small class sizes and opportunities to apply all coursework from this graduate certificate toward the Master of Science in Leadership degree if desired.
Students with an undergraduate degree from any discipline are invited to apply for admission. Nationally, employers continue to report that college graduates are prepared for work with technical skills in their field, but often lack in soft skills, such as conflict management. This program serves students who wish to bridge that gap and improve those skills. Students who are responsible for (or are preparing for a role in which they will be responsible for) managing conflict in the workplace will be able to highlight these skills on their transcripts and resumes to show potential employers that they are well-versed in conflict management.
Leadership faculty have decades of real-world experience to draw on as they create and deliver course content. All full-time and part-time faculty members have completed terminal degrees in related fields.
Admission Requirements
For information related to admission requirements or to view the courses within each program, please visit the graduate bulletin.
What Will I Learn
- Identify stakeholders in both a conflict resolution and negotiation setting
- Frame the context of negotiation and interpersonal conflict.
- Assess and value potential outcomes in the realm of conflict resolution and negotiation
- Appreciate the variation of conflict resolution and negotiation depending upon the environment and the stakes