24-Hour Dispatch

The dispatcher is the Communications Officer for the Public Safety Department. After normal business hours, they are the communications representative for the University. They are responsible for receiving call for assistance and distributing proper response .

The Communications Section is comprised of the Lead Dispatcher, Dispatchers and the Shuttle Bus Drivers. Listed here are the responsibilities of the section:

• Provide the University with a point of contact 24 hours a day.
• Receive, record and dispatch calls for assistance, emergency and non-emergency, by means of telecommunications and radio in accordance with State and FCC rules and regulations.
• Initiate, accumulate  and maintain accurate records.
• Issue, maintain financial accountability and record accurately university parking decals.
• Administratively process and maintain traffic citations and records.
• Initialize appropriate computer programs, input data and maintain administrative record files in the operations of the department.
• Initialize and maintain departmental work orders.
• Monitor the Emergency Management Systems alert notification.
• Assist by monitoring building security and initiating appropriate response upon building security violations.