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General Technical Support

Distance Education Support Desk

Distance Education Support Desk provides faculty, staff and student support for resolving technical and instructional needs specifically related to the Desire to Learn (D2L) Brightspace learning management system platform and third party instructional technology tools.  These third-party instructional technology tools include: Turnitin plagiarism prevention software, Zoom web conferencing, e-textbook publisher content, online proctoring, MyMedia audio and video instructional content, and Respondus Campus assessment authoring software. *Note: All links open in new windows.

Distance Education Help Ticketing System
(931) 221-6625 or On Campus Ext. 6625

Information Technology Help Desk

APSU Helpdesk is your first stop for help with AP Email, OneStop, Outlook Exchange, Multimedia Classrooms as well as networking, hardware and software issues for campus PC’s or Macintosh machines.

Information Technology Help Ticketing System
(931) 221-4357 or On Campus Ext. 4357

TN eCampus Technical Support, Training & Usage

Questions pertaining to technical issues in TN eCampus courses should be directed to TNe Campus Support. If you are in an TN eCampus section at Austin Peay, the section will be denoted by R as part of the course section (R50). Questions pertaining to the TN eCampus policies and procedures can also be directed here.

TN eCampus Support
(888) 223-0023

The TN eCampus Coordinator may also be consulted for more help at:  online@apsu.edu



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