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Change Password

To change your Desire2Learn password, you must reset your six digit Self-Service Pin.

 

  1. Go to http://www.apsu.edu
  2. Go to the A-Z index
  3. Choose S
  4. Choose Self-Service
  5. You will then be at https://www.apsu.edu/secure/login
  6. At the portal, type in your A number but leave the Pin blank
  7. Click Forgot Pin

 

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8. The next screen will ask you to answer your security question.

9.Answer the question then click Submit Answer

 

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10. On the next screen you will type in a new six digit pin of your choice

11. You must enter your new pin again

12. Click Reset Pin

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Please note that the same pin you use for Self-Service is also used for:

            OneStop

            Desire2Learn

            iTunes University

 

If the reset does not resolve your issue, please call 931-221-HELP and state that you need help with resetting your Self-Service Pin.