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Office of Information TechnologyAustin Peay State University
Browning 12A
Box 4606
Clarksville TN 37044
(931) 221-7588
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Staff Information
- Charles B. Wall, Director
Charles B. Wall, Director
The Director reports directly to the Vice President for Finance and Administrative Services and provides campus-wide leadership for information technology related issues including the coordination of an institutional information technology plan. The Director is responsible for the day-to-day operation of academic and administrative computer services along with telecommunication services for the entire University and provides expertise relative to the use of all technology. - Kim Traylor, Administrative Assistant 3
Kim Traylor, Administrative Assistant 3
The Administrative Assistant 3 functions under general guidance and supervision of the Director of Information Technology. The incumbent is primarily responsible for handling office correspondence, the control of work assignments entering the Office of Information Technology and general support and instruction for computer-related problems.
ERP Systems
- Anna Murray, ERP Systems Administrator
Anna Murray, ERP Systems Administrator
The ERP Systems Administrator reports directly to the Director of Office of Information and Technology and is responsible for leading and managing the systems analysis and programming staff and functions as a lead primary systems analyst and may perform some programming. This administrator pro-actively monitors the production environment to ensure user satisfaction, anticipate new requirements based on changing business needs and new trends in technology. This position is actively involved in new development, gathering requirements and putting the required team in place to implement the solutions. This position also provides oversight and maintenance of the Banner production environment including interfaces to other systems, APSU developed applications and vendor upgrades.
Email: murraya@apsu.edu
Phone : (931) 221-7116- Robert Betts, Systems Analyst 2
Robert Betts, Systems Analyst 2
The Systems Analyst 2 is responsible, at the request of other university offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position works under general supervision of the ERP Systems Administrator. - Tamara Deep, Systems Analyst 1 (CIC Grant Funded)
Tamara Deep, Systems Analyst 1 (CIC Grant Funded)
The Systems Analyst 1 is responsible, at the request of other University offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position reports to the ERP Systems Administrator. - Jason Hatton, Systems Analyst 2
Jason Hatton, Systems Analyst 2
The Systems Analyst 2 is responsible, at the request of other university offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position works under general supervision of the ERP Systems Administrator. - Mark W. Jarrell, Web Services Specialist
Mark W. Jarrell, Web Services Specialist
The Specialist reports to the ERP Systems Administrator and performs technical duties such as administering campus web services, evaluating, designing and implementing web technologies, providing group training and the management of the university website. - John Lander, Systems Analyst (Temporary)
John Lander, Systems Analyst (Temporary)
- Mayra Lopez, Systems Analyst 3
Mayra Lopez, Systems Analyst 3
The Systems Analyst 3 is under the general supervision of the ERP Systems Administrator and is responsible, at the request of other University offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, the incumbent works with appropriate office personnel to design a computerized system to facilitate the function, oversees programming and provides leadership to implement the system. On-going support locally developed as well as vendor-supplied systems is provided for the life of the system. - Forrest Logan McCuiston, Systems Analyst 1 (Workflow Temp)
Forrest Logan McCuiston, Systems Analyst 1 (Workflow Temp)
The Systems Analyst 1 is responsible, at the request of other University offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position reports to the ERP Systems Administrator. - Steve Pennington, Systems Analyst 3
Steve Pennington, Systems Analyst 3
The Systems Analyst 3 is under the general supervision of the ERP Systems Administrator and is responsible, at the request of other University offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, the incumbent works with appropriate office personnel to design a computerized system to facilitate the function, oversees programming and provides leadership to implement the system. On-going support locally developed as well as vendor-supplied systems is provided for the life of the system. - Austin Siders, Systems Analyst 2
Austin Siders, Systems Analyst 2
The Systems Analyst 2 is responsible, at the request of other university offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position works under general supervision of the ERP Systems Administrator. - Matt Silva, Database Manager
Matt Silva, Database Manager
The Database Manager functions under the general guidance and supervision of the ERP Systems Administrator and is responsible for the day-to-day operations of the campus Banner/Oracle databases and serves as System Administrator on the Solaris Operating System. This includes installing software and third-party software, monitoring system performance, assisting users with problems, developing new applications and training new users. - Jarad Sneed, Systems Analyst 1 (CIC Grant Funded)
Jarad Sneed, Systems Analyst 1 (CIC Grant Funded)
The Systems Analyst 1 is responsible, at the request of other University offices, for analyzing functions to be performed and determining if computer-based solutions are appropriate. Where a computer-based solution is indicated, this person will work with appropriate office personnel to design a computerized system to facilitate the function, oversee programming, and provide leadership to implement the system. On-going support locally developed as well as vendor supplied systems is provided for the life of the system. This position reports to the ERP Systems Administrator. - Aaron Taylor, Programmer Analyst
Aaron Taylor, Programmer Analyst
The Programmer/Analyst works under general supervision of the ERP Systems Administrator. This person provides support to appropriate University offices. The Programmer/Analyst is expected to write, modify, test and document computer programs based upon supplied specifications. Programs are generally written in ProC, and SQL/PL-SQL.
- Robert Betts, Systems Analyst 2
Network Systems
- Stephanie Taylor, Network/Server Systems Administrator
Stephanie Taylor, Network/Server Systems Administrator
Network/Server Systems Administrator functions under the general guidance and supervision of the Director and is responsible for the installation, operation and maintenance of the campus network software, both client and server. The incumbent is responsible for the planning, configuration and software maintenance of the campus network electronics and logical network infrastructure.- Crystal Emmons, Electronic Communications Specialist
Crystal Emmons, Electronic Communications Specialist
The Electronic Communications Specialist functions under the general guidance and supervision of the Network/Server Systems Administrator. The incumbent is responsible for the day-to-day operations and management of the campus e-mail system. - David Gleckler, Computer Operator
David Gleckler, Computer Operator
The Computer Operator functions under the general guidance and supervision of the Network/Server Systems Administrator. The incumbent is responsible for the day-to-day operations of the Alpha Server systems including performing operation duties, daily system maintenance and installing software. - Jacob Hoehn, Unix Systems Manager
Jacob Hoehn, Unix Systems Manager
The Unix Systems Manager functions under the general guidance and supervision of the Network/Server Systems Administrator. The incumbent is responsible for the day-to-day operations of the UNIX and Linux systems and associated peripherals including installing software, monitoring system performance, assisting users with problems, developing new applications and providing training to the users. The incumbent is also responsible for the day-to-day operations of the ID Card System including maintaining the server and peripherals, installing card readers, monitoring system performance, assisting users with problems and providing training to the users. - Dax Robertson, Network Specialist
Dax Robertson, Network Specialist
The Network Specialist functions under the general guidance and supervision of the Network/Server Systems Administrator. The incumbent assists the Network Services Manager in the installation, operation and maintenance of the campus network software, both client and server. The incumbent also assists the Network Services Manager in the planning, configuration and maintenance of the campus network electronics and logical network infrastructure. - Vacant, Computer Operator
- Crystal Emmons, Electronic Communications Specialist
Telecommunications
Help Desk
- Jeff Walton, Help Desk Manager
Jeff Walton, Help Desk Manager
The Help Desk Manager oversees operation of Help Desk and Field Service operations for the University. The Help Desk provides a first point of contact to the University for computing and networking problems and questions. Help Desk staff assists University students, faculty and staff with computing and networking problems and work with other technical groups within Computer Services to resolve more complex problems. The Help Desk Manager may also offer workshops and online training, develop documentation (hard copy and Web-based) and issue computer accounts as well as prepare and distribute informational and promotional materials. The Help Desk serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Field Service responsibilities include repair and support of computer equipment and relocation of computer equipment.- Matthew Ferrier, Computer Laboratory Technician
Matthew Ferrier, Computer Laboratory Technician
The position will function under the general guidance and supervision of the Help Desk Manager. The technician will be responsible for installing and maintaining microcomputer equipment and other electronic equipment for the University. - Liz Gonzalez, Computer Laboratory Technician
Liz Gonzalez, Computer Laboratory Technician
The position will function under the general guidance and supervision of the Help Desk Manager. The technician will be responsible for installing and maintaining microcomputer equipment and other electronic equipment for the University. - Roxann Lyons, Computer Laboratory Technician
Roxann Lyons, Computer Laboratory Technician
The position will function under the general guidance and supervision of the Help Desk Manager. The technician will be responsible for installing and maintaining microcomputer equipment and other electronic equipment for the University. - Carl Mosley, Electronic Equipment Technician
Carl Mosley, Electronic Equipment Technician
This position is under the general guidance and supervision of the Help Desk Manager and is responsible for installing campus standard computer equipment for APSU and assisting users in utilizing personal computer hardware. The specialist provides support including formal training for campus standard computer hardware. - David Roach, Computer Laboratory Technician
David Roach, Computer Laboratory Technician
The position will function under the general guidance and supervision of the Help Desk Manager. The technician will be responsible for installing and maintaining microcomputer equipment and other electronic equipment for the University. - Thomas Smyth, Computer Laboratory Technician
Thomas Smyth, Computer Laboratory Technician
The position will function under the general guidance and supervision of the Help Desk Manager. The technician will be responsible for installing and maintaining microcomputer equipment and other electronic equipment for the University. - Barbara Tucker, Macintosh Lab Technician
Barbara Tucker, Macintosh Lab Technician
The Computer Laboratory Technician functions under the general guidance and supervision of the Help Desk Manager. The incumbent is responsible for providing hardware and software support for all Macintosh users in a university environment. - Vacant, Computer Operations Specialist - Software Licensing
Vacant, Computer Operations Specialist - Software Licensing
This position is under the general guidance and supervision of the Help Desk Manager and is responsible for administering software licensing for APSU and assisting users in utilizing personal computer hardware and software. The Specialist provides support including formal training for selected software.
- Matthew Ferrier, Computer Laboratory Technician
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Comments? | Emergency Notification
| Ask "The Gov" | Employee Login | Jobs at APSU | Austin Peay State University is an AA/EEO employer and does not discriminate on the basis of race, color, national origin,
sex, disability, or age in its programs and activities. | Non-Discrimination Policy