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Staff Training and Development

The Office of Human Resources at APSU is pleased to announce weekly training modules designed to enhance your career goals, as well as personal and professional development.  The Office of Human Resources endeavors to provide as many different topics as possible for your benefit.  You may take as many modules as you wish. Please consider taking advantage of these prestigious resources by registering for the trainings listed below.

If you have a subject matter you would like to share with others, please advise Human Resources, and we will attempt to accommodate your training request.


APSU Public Safety Presents: Active Shooter

Do you know what to do in the event of an active shooter on campus? This workshop is a hands-on approach to understanding what your role is as a faculty and staff member during such situations. This presentation is provided by Campus Police and co-sponsored by Human Resources and Staff Senate.

November 18, 2016 from 11:30 AM to 12:30 PM.


December 15, 2016 from 1 to 2 PM.


GoToMeeting 2016 Essential Training.

Discover how to set up GoToMeeting, schedule and organize meetings, record meetings, and add interactivity. Only need to attend meetings? Explore the basics—from the three easy steps to joining a meeting via email, the website, or a mobile device, to sharing your screen and managing audio.

Wednesday, January 4, 2017 from 10 to 10:45 AM in UC 307


Microsoft Teams First Look

Microsoft Teams is the new chat-based workspace in Office 365. Teams brings together colleagues, conversations, and content, allowing enterprise users to collaborate more seamlessly. Author Nick Brazzi gives a first look at Teams, showing how to enable the app, sign in on a computer or mobile device, connect with team members, initiate new conversations, organize video and audio conferences with the Meetings feature, and share files with colleagues.

January 5, 2016 from 2 to 2:45 PM in UC 307


Service Innovation

Service innovation means changing the way you serve your customers to create greater value for them and deliver more revenue for your organization. IMD Professor of Service Management Stefan Michel shows you how to identify service innovations—whether they are process innovations, new services, or new service-driven business models—and then embed them into your business.

Once you understand service innovation in its different forms, you can design and implement your own innovations. Each chapter combines real-world case studies with a methodological framework to help you become a better "idea hunter" for service innovation. After you identify an innovative model, you will learn how to align and execute your innovation by applying the customer star model and by embedding your innovation approach in your overall business strategy.

January 24, 2017 from 10 to 11 AM in UC 307


Decision Making Fundamentals

Webinar. 1 Hour.  This webinar  covers the four types of ambiguity you'll face so that you can recognize what you don't know in order to reduce risk and plan for contingencies. It presents techniques for involving stakeholders in the decision-making process, and explains how to use a RACI (responsible, accountable, consulted, and informed) matrix. Applying these major concepts will help you make better decisions faster, incur less risk, and gain more support for your decisions.

Tuesday, February 2, 2016; 10 to 11 AM in UC 307


 Academic Impressions

AI Pro provides access to training on critical issues facing higher education.  Any APSU faculty or staff member can participate in webinars and utilize the training library for free.  Discounts are also offered on conference registrations and CD-ROM recordings. Use your APSU email address and the code AIPRO_AA9A86 to log in to the dashboard.  Check out AI Pro now and take advantage of everything this valuable membership has to offer!