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Staff Training and Development

The Office of Human Resources at APSU is pleased to announce weekly training modules designed to enhance your career goals, as well as personal and professional development.  The Office of Human Resources endeavors to provide as many different topics as possible for your benefit.  You may take as many modules as you wish. Please consider taking advantage of these prestigious resources by registering for the trainings listed below.

If you have a subject matter you would like to share with others, please advise Human Resources, and we will attempt to accommodate your training request.


Handling Personality Clashes in the Workplace

Visualize a perfect day at work, one with no office politics, where everyone gets along, and there are never any disputes. Sounds nice, doesn’t it? Now imagine an average day at your work. Are those two pictures identical? Of course not, this is the real world.

July 8, 2016 from 10 to 11 AM in UC 306


Create Better Understanding through Active Listening

You know how to listen. But are you doing it? The average person hears and understands 400 words per minute. Average talking speed, however, is only 125 words per minute. This differential allows our brains to wander ... and make grocery lists and think about other tasks ... and keeps us from being fully engaged listeners.

July 12, 2016 from 10 to 11 AM in UC 306


How to Use Adobe Acrobat

Gain powerful time-saving tricks in just 60 minutes! Skip the complicated tutorials and thick manuals — this brand-new webinar uncovers all the must-know tips and tricks that’ll have the biggest impact on your productivity and efficiency. You’ll get the job done faster by learning how to reliably create, combine, and control PDF files. You’ll also learn how to add bookmarks for easy navigation and how to keep your documents secure by creating your very own electronic signature. And that’s just the beginning!

July 26, 2016 from 2 to 3 PM in UC 306


Pres. White on Leadership

Join us as President White presents another in her series on Leadership.

August 2, 2016 from 9 to 10 AM in UC 305.


Building Creative Organizations

Have you wondered how you can be creative on short notice and sustain that spark throughout your organization? Creative principles like imagination, innovation, change, and play enhance a business's productivity, its marketability, and the bottom line. Organizational creativity expert and MBA faculty Dr. Nancy Napier teaches the six disciplines of creativity in high-performing organizations. Discover how your company meets creative challenges and then adopt strategies from the six disciplines to hire the best talent, get inspiration beyond your field, and set up creative spaces and appropriate leadership structures. This course also covers common obstacles leaders find in transitioning their organizations to more creative ways of thinking.

September 8, 2016 from 2 to 3 PM in UC 103C


How to Be an Inspirational Leader

Everyone wants to get the best from their team; that’s a given. But the real problem lies in just how to do that. You don’t want to settle for just good enough, you want great results every time. To do this, you need a find a way to inspire people to greatness, to achieve heights they’ve never reached before. But how do you do that? How do you go from being an ordinary manager to an (cue the trumpets) INSPIRATIONAL LEADER?

September 20, 2016 from 10 to 11 AM in UC 312


5 Things New Leaders Should Do First

If you’ve never been the boss before, this may be the first time your success will be tied to the results of other people. Those other people may be friends, peers, even skeptics. It’s important that you start out on the right foot — that you send the message that you know what you’re doing.

September 29, 2016 from 2 to 3 PM in UC 307


Leadership Fundamentals

Do you want to cultivate leadership traits that will help you inspire your team, successfully manage change and conflict, and better serve the needs of your organization? In this course, learn how to assess your strengths, and ways to cultivate the traits the best leaders employ to make their organizations strong and innovative. The course includes information on developing and mentoring your team, creating an engaging workplace, developing political savvy, analyzing your industry, and honing your emotional intelligence.

October 5, 2016 from 9 to 10:15 AM in UC 312


Body Language for Leaders

Research shows that when your verbal and nonverbal signals are out of alignment, people are forced to choose between what they hear and what they see. And subconsciously, they'll believe your body language. In this course, learn how body language is perceived and often misread, and shares the six nonverbal signals you need to know to make a positive first impression. She also discusses the importance of body language for leaders, and shows how you can establish leadership presence. Learn simple and effective tips on communicating with gestures and stance.

October 25, 2016 from 10 to 11 AM in UC 312


Success Strategies for the Introverted Leader

If you’re an introvert in a leadership position, the social interactions your job requires can leave you drained and overwhelmed. But what can you do? You became a leader because of your skill set; abandoning your position is not an option. You need help; you need Success Strategies for the Introverted Leader. This one-hour webinar has all the information you need to reach new levels of success, without changing who you are.

November 2, 2016 from 2 to 3 PM in UC 307


Conflict Resolution Fundamentals

Improve your relationships with your coworkers, clients, and managers and find your way through conflict back to cooperation. In this course, negotiation consultant Lisa Gates shares the secrets of effective conflict resolution and reveals simple, repeatable techniques that apply in most business situations. She'll present a six-step framework for exploring and navigating conflict resolution, including identifying the issue, separating the people from the problem, overcoming roadblocks to resolution, exploring cultural differences, and getting to agreement.

November 17, 2016 from 9 to 10 AM in UC 312


Desk Tutor

Do you ever wonder how to complete a certain Office task but don’t know who to ask? Do you ever forget how to accomplish something simple?  We’ve started an email group for support staff to obtain instant desk help from co-workers.  If you’d like to join the group, please use the link to sign up.  If you have any questions, please contact Marian Perron, Ext. 6295, 



 Academic Impressions

AI Pro provides access to training on critical issues facing higher education.  Any APSU faculty or staff member can participate in webinars and utilize the training library for free.  Discounts are also offered on conference registrations and CD-ROM recordings. Use your APSU email address and the code AIPRO_AA9A86 to log in to the dashboard.  Check out AI Pro now and take advantage of everything this valuable membership has to offer!