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Emerald Hill Apartments

Family and Non-Traditional Student Housing

Emerald Hill apartments offers one, two, and three-bedroom apartments. Apartments (Virtual Room Tour) only have a refrigerator and stove. Other furnishings must be provided by resident. Cable and telephone jacks are available in each apartment. Water and electrical service is provided by the Housing/Residence Life & Dining Services. Occupancy cannot exceed two people for a one-bedroom, four people for a two-bedroom, and six people for a three-bedroom apartment. The apartments are available for single students 21 years of age and above, graduate students, married students, or single-parent students.

The Emerald Hill Apartments provides two laundry rooms, playground and central office area.

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Welcome to Emerald Hill

We are pleased that you have chosen Emerald Hill as your new home. Here are a few tips that will help ensure your stay be a pleasant one.


Frequently asked Questions:

 Where do I pay my rent?

The Cashiers window in the Browning building on Browning Drive, is where you will need to go to pay your rent, phone bill, or any other charges that you may have from the university.   

What does my rent cover (water, electric…)?

Your rent includes electric, water, local phone, cable (ready), trash pickup, internet and free laundry facilities. You also have the added benefit of living in a secure community, with campus police and the Resident Assistants patrolling the grounds and checking the buildings.

Where do I do laundry?

There are two laundry facilities in Emerald Hill one in building 4 room C. The other one is located in building 9 room B. In the laundry rooms there are washers, dryers, a drink machine as well as a television for you to enjoy while you are there. In order to enter the laundry room you must use your apartment key. Requiring your apartment key to enter the laundry room is one way we keep our residents secure, keeping out non-residents and preserving low prices.

How do I get long distance for my phone?

Please visit APSU’s telephone services website for information: http://www.apsu.edu/telephone/long-distance


What is the staff? What is a RA, RHD & AC? What do they do?

The Housing staff consists of the Area Coordinator (AC), Resident Hall Director (RHD), and Resident Assistants (RA), all of whom are here to ensure quality living conditions. The Area Coordinator is the supervisor who oversees all office related material. The Resident Hall Director and the Resident Assistants are there to assist you with any needs or concerns.

The Area Coordinator is available in the housing office Monday-Friday 8:00am-4:30pm.

A Resident Assistant is on duty from 7:00pm-7:00am.

Resident Assistant’s are available in the Emerald Hills office from 7:00pm-9:00pm. After 9:00pm they can be reached by calling 5212, which is forwarded to the apartment of the Resident Assistant on duty, until 7:00am. There is also a board outside the office that will supply you with all the staff’s apartment and home numbers, and an arrow pointing to the Resident Assistant on duty.

The Resident Hall Director will be in the office during their scheduled office hours.

What things am I not allowed to have?

Candles are not allowed due to potential fire hazards.

Residents can not have pets, unless it is a service animal, or a fish tank not exceeding 20 gallons. Weapons are illegal on campus as well as drugs, and this includes alcohol. Health and safety checks are done once a month to insure that everyone is living in a healthy and safe environment. These checks will be done by RA’s and if failed then a follow up is done by the AC. It will be posted ahead of time the week of, however not the day, nor time, that they will be taken place, on the bulletin board located on the first floor in the breezeways.

In the breeze way there are bike racks. Please store your bicycles there. You may only have grills, bicycles, and plants outside in the breezeway


How can I be more involved in my new community?

In order to better serve residents, Housing needs to hear their voices. This is done by the Emerald Hill/Two Rivers Hall Council. The Hall Council is made up of residents in Emerald Hill and Two Rivers. They come together to form a consensus building group that helps to create changes, in order to improve the Emerald Hill community. We need your voice to be in there

 

What are the Notes for Living and why is it important?

The Notes for Living is a book of important information about the rules and regulation of living here and what you can expect. It is important for you to read and understand this information. When you sign your lease, you are also stating that you know and understand all policies.

How do I report maintenance issues?

 

Please report all maintenance issues promptly. This includes, but is not limited to, pest control, clogged drains, heaters and air conditioners. Work orders can be submitted online at:

http://www.apsu.edu/physical_plant

Please keep in mind, unless it is an emergency, work order take 3-5 days on average to be fulfilled. 

Fire and tornado procedures:

In the case of a fire there is a map on the back of your front door that tells you where you are located and the nearest exit out of the buildings.

In the case of a tornado, you are asked if living on the top floor to locate to an apartment located on the bottom floors, these could be the office, either laundry rooms or a down stairs neighbor. 

Safety tips:

To help us better insure your safety please lock your doors when you leave. If staff comes across a door that is unlocked, they are instructed to lock it. 

If you have children, it is not only housings policy but the state of Tennessee as well, that children must be supervised. Please don’t let the children play outside without an adult supervising them. We have been fortunate when it comes to children not being picked up by strangers.  

 Voicemail Instructions:

Please visit APSU’s telephone services website for information:

http://www.apsu.edu/telephone/cisco-unity-connection-voice-mail

TV Channels:

 For a complete list of TV channels offered by APSU please visit:

http://www.apsu.edu/housing/online-forms

Select “TV Channels”.

Activities:

For more information about activities offered in the Clarksville area please visit:

http://www.cityofclarksville.com