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Supported Software

Level 1:
This is the highest level of support. Technology Help Desk staff will be trained in these packages and the Office of Information Technology expects to be able to answer 99+% of all questions related to these applications.

  • Windows 7 
  • Windows 8 ( Mobile Devices)
  • Mac OS  10.9 Maverick, Mac OS  10.8 Mountain Lion, Mac OS 10.7 Lion, and Mac OS 10.0 Yosemite
  • Microsoft Office 2010, 2011, and 2013
  • Web Self Service / AP Self Service / AP One Stop
  • Office 365
  • Exchange Remote Access
  • Internet Explorer 9, 10, and 11
  • E-Term 32
  • Serv-U FTP server
  • WS_FTP Pro
  • JMP Pro 9 and 10
  • Symantec Endpoint Anti-Virus
  • Desire2Learn (D2L)
  • Adobe Reader X and XI
  • Adobe Acrobat Professional X and XI
  • AutoCad
  • Corel Draw
  • Clean Slate
  • Minitab


Level 2:

All other software packages fall into this category. Please call with your questions and we will help whenever we can. Generally specialized software should be supported through the department that uses that software.