| Dell Laptop Battery Recall
Dear Dell Customer,
Dell has identified a potential issue
associated with certain batteries sold with Dell Latitude™, Inspiron™,
XPS™ and Dell Precision Mobile Workstation™ notebook computers. In
cooperation with the U.S. Consumer Product Safety Commission and
other regulatory agencies, Dell is voluntarily recalling certain
Dell-branded batteries with cells manufactured by Sony and offering
free replacements for these batteries. Under rare conditions, it is
possible for these batteries to overheat, which could pose a risk of
fire.
Potentially affected batteries were sold
with the following models of Dell notebook computers or separately
as secondary batteries:
- Latitude: D410, D500, D505,
D510, D520, D600, D610, D620, D800, D810
- Inspiron: 500M, 510M, 600M,
700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400,
E1505, E1705
- Precision: M20, M60, M70,
M90
- XPS: XPS, XPS Gen2, XPS M170, XPS
M1710
In addition, these batteries may have also
been provided in response to service calls. The batteries were
shipped to customers between April 1, 2004 and July 18, 2006. The
words "DELL" and "Made in Japan" or "Made in China" or "Battery cell
made in Japan, Assembled in China" are printed on the back of the
batteries. If your battery does not reflect one of these markings it
is not part of this recall, and you may exit the site.
There is a two (2) step process to identify if your battery is
affected:
- Check if your battery model MAY be affected. If your battery
is not listed, you are not affected.
- Check if your specific battery PPID (Dell Part Piece
Identification) is affected. This step is necessary to identify
if your battery is affected. Only some batteries within each
model are affected. If the battery is subject to this recall you
will be automatically connected to a replacement order form.
Step 1: Is your battery model affected?
The following battery models, only, may be subject to recall:
|
1K055
|
C5340
|
D6024
|
JD616
|
U5867
|
X5333
|
|
3K590
|
C5446
|
D6025 |
JD617 |
U5882
|
X5875
|
|
59474
|
C6269
|
F2100 |
KD494 |
W5915 |
X5877
|
|
6P922
|
C6270 |
F5132
|
M3006 |
X5308 |
Y1333 |
| C2603 |
D2961 |
GD785 |
RD857 |
X5329 |
Y4500 |
| C5339 |
D5555 |
H3191 |
TD349 |
X5332 |
Y5466 |
These part numbers are printed on the
back of the battery packs as illustrated below.
Step 2: Is your
specific battery affected by this issue?
To determine
whether your battery is affected by this issue, you should
Click Here. The website
will direct you to find and enter an identification number from the
back of your battery pack so as to determine whether the battery is
affected by this issue. If the battery is subject to this recall you
will be automatically connected to a replacement order form. Dell
will also provide a means for you to return the affected battery
packs for proper disposal.
You can also write to Dell Inc., Attn:
Battery Recall, 9701 Metric Blvd., Suite 200, Austin, TX 78758.
Please note that only the
described battery packs are subject to this recall and not the
notebook computers themselves.
Batteries subject to recall should not be
used while awaiting a replacement battery pack from Dell. You may
continue to use your notebook computer using the AC adapter power
cord originally provided with your notebook.
Dell apologizes for the inconvenience
caused by this issue. Shipment of quality products always has been
and continues to be Dell's foremost concern. As always, if you have
questions or concerns about this or any other subject, please feel
free to contact
Dell Support in your region.
Sincerely,
Dell Inc.
Attn: Battery Recall
9701 Metric Blvd. Suite 200
Austin, TX 78758
USA
Identify
Recalled Battery.
|
