APSU Computer Help Desk
601 College Street
PO Box 4606
Clarksville, TN 37044
Phone: (931) 221-HELP
(931)
221-4357
Located at 322 Ford Street
Office Hours:
Monday thru Friday
8:00 am to 4:30 pm
APMail
Before you login to APMail for the first time, you must get
your username from AP Self Service, otherwise known as WebSS.
·Go to
www.apsu.edu.
·Under Quick Links, select AP Self Service.
·Click "Enter Secure Area”
·Login using your:
oUser ID: Which is the user identification
number provided to you by the
university, the number begins with an "A" followed by 8 digits - ex.
A********
§You may contact the Registrar’s Office at 931-221-7121
if you do
not know what you’re A******** is.
oPIN: This is initially your 6 digit birth date
(mmddyy). You will immediately
be required to change your PIN number. It must be a 6-digit, numeric
PIN.
§If you cannot remember your PIN number please contact
the
Registrar’s Office to have your PIN reset to your birthday.
·Click the "Personal Information" link, Then “View
Email Addresses”
·Look for the "Campus Email" section. Your username is
the portion preceding
the "@apmail.apsu.edu".
We ask
that you change your default password immediately.
Please browse to
http://apbrsm2.student.apsu.edu/chg_pwd/ to change this as soon as possible.
Your username is the CAMP email address. Your “Old password” is your Banner ID (“A” number with a capital "A"). Type in a new password twice and then click the OK button.
Once you have
your Username you can now logon to your APMail
·Go to
www.apsu.edu
·Under Quick Links, select APMail
·Enter the username you located from AP Self Service,
and your default password
is you’re A******** provided to you by the
University.
oYou may contact the Registrar’s Office at 931-221-7121
if you do not
know what you’re A******** is.
If you would like to change the password for your APMail
account, you may do so at the logon screen for APMail.
·At the logon screen, located at the very top there is
listed “To change your
password Click here.” Please select this
button and follow the instructions.
