HOME  I  A-Z INDEX  I  SEARCH  I  DIRECTORIES  
 
Center for Extended and Distance Education
 
Center for Extended & Distance Education
P. O. Box 4678
Clarksville, TN 37044
Phone: (931) 221-7816
exted@apsu.edu
 
 

Tips and Best Practices for Effective Videoconferencing

Videoconferencing allows people to communicate across long distances with video and audio contact. A successful videoconference requires advance planning and coordination.

Before your conference

  • Have an agenda.
    Since many videoconferences are restricted by time, it is a good idea to structure the agenda into smaller sections.
  • Send participants the agenda before hand if possible. Be sure to include the conference date, time, time zone, and a meeting contact name and phone number for each location.
  • Have a point of contact for each location. This person can moderate and will be able to assist the conference by monitoring the time, encouraging participation at their site, etc.
  • Become familiar with the room you will be using for the conference.
  • Ensure in advance that the room you are scheduled to use has the necessary capabilities for your presentation, i.e. PowerPoint, videos, etc. Test  materials and capabilities in the room beforehand.
  • If possible do a dry run of your presentation.
  • Provide participants with instructions to follow in the event of technical difficulties or a disconnection. Always have a plan B.

During the Conference

  • Ask participants to be slightly more deliberate in their speaking and actions, and to be aware of others speaking.
  • Be aware of ambient noise, i.e., paper shuffling, etc. Some microphone systems are extremely sensitive and will pick up unwanted noise. You may wish to mute microphones at sites not talking.
  • Remind participants to identify themselves and their site when speaking. i.e. "This is John from someplace USA and my question/comment is..."
  • Ask participants to start their question or comment with the name of the person they are addressing.
  • Encourage participation by calling on specific sites for comments or questions. i.e. "someplace USA, do you have any comments or questions?"
  • Find out where the camera is and look at it when talking to other sites. They will get the impression that you are talking to them.
  • Keep in mind the entire room may not be visible by the camera, if necessary you may want to announce when participants are entering or leaving the room.
  • When speaking, speak naturally. Videoconferencing audio systems are amplified.
  • Try to be aware of silent participants. In general during a multi-point conference a site may not be shown on the monitor unless someone at the site speaks.