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Tips and Best
Practices for Effective Videoconferencing |
Videoconferencing
allows people to communicate across long distances with
video and audio contact. A successful videoconference
requires advance planning and coordination.
Before your
conference
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Have an
agenda.
Since many videoconferences are
restricted by time, it is a good idea to structure the
agenda into smaller sections.
-
Send participants the agenda
before hand if possible. Be sure to include the
conference date, time, time zone, and a meeting contact
name and phone number for each location.
-
Have a point of contact for each
location. This person can moderate and will be able to
assist the conference by monitoring the time,
encouraging participation at their site, etc.
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Become familiar with the room
you will be using for the conference.
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Ensure in advance that the room
you are scheduled to use has the necessary capabilities
for your presentation, i.e. PowerPoint, videos, etc.
Test materials and capabilities in the room
beforehand.
-
If possible do a dry run of your
presentation.
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Provide participants with
instructions to follow in the event of technical
difficulties or a disconnection. Always have a plan B.
During the
Conference
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Ask participants to be
slightly more deliberate in their speaking and actions,
and to be aware of others speaking.
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Be aware of ambient noise, i.e.,
paper shuffling, etc. Some microphone systems are
extremely sensitive and will pick up unwanted
noise. You may wish to mute microphones at sites not
talking.
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Remind participants to identify
themselves and their site when speaking. i.e. "This is
John from someplace USA and my question/comment is..."
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Ask participants to start their
question or comment with the name of the person they are
addressing.
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Encourage participation by
calling on specific sites for comments or questions.
i.e. "someplace USA, do you have any comments or
questions?"
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Find out where the camera is and
look at it when talking to other sites. They will get
the impression that you are talking to them.
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Keep in mind the entire room may
not be visible by the camera, if necessary you may want
to announce when participants are entering or leaving
the room.
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When speaking, speak naturally.
Videoconferencing audio systems are amplified.
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Try to be aware of silent
participants. In general during a multi-point conference
a site may not be shown on the monitor unless someone at
the site speaks.
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