Student Account FAQs

BILLING

How will I receive a bill for tuition and other fees charged to my account?

All bills are electronically sent to students’ APSU e-mail addresses.  Log in at OneStop.apsu.edu to access your e-bills or statements.

PAYMENT

When is my payment due?

Check the academic calendar to see the fee payment deadline for a specific term. All semester enrollment fees are due at that time.

Can I pay for school in installments?

For fall and spring semesters on main campus, qualified students can enroll in the University’s Installment Payment Plan. You can use check, MasterCard, Visa, American Express or Discover to pay the Installment Payment Plan down payment through OneStop.apsu.edu.  Payments for the Installment Payment Plan also are accepted at the Business Office, located in the Browning Administration Building. The Installment Payment Plan is not available for summer terms.

REFUND CHECKS

If my financial aid totals more than the cost of my tuition, how will I receive the remaining funds?

Complete and submit the Authorization for Direct Deposit of Credit Balances form. This will allow us to deposit your refund directly to your account. If you do not sign up for Direct Deposit, your refund check will be mailed to the address we have on file for you.  You can update your address through OneStop.apsu.edu. The refund checks are processed approximately one week after direct deposits are processed.  Please allow two weeks to receive your refund check in the mail.

Can I pick-up my refund check at the cashier’s window?

No, all refund checks are mailed.

TUITION DISCOUNTS

If I am eligible for discounted tuition, do I need to turn in a Discount Form each semester?

Yes. You must submit a new form for each term you are enrolled.  You can e-mail the form to Bursar@apsu.edu, fax it to (931) 221-6171 or bring it to the Business Office in the Browning Administration Building.  Forms must be turned in by the last day of late registration. Check the academic calendar to determine the deadline for a specific term.

DIRECT DEPOSIT

Do I have to sign up for direct deposit each semester?

No. Once you sign up for direct deposit, there is no need to submit a new form unless your banking information changes. If you close your bank account, you must fill out a new direct deposit form to reflect the cancellation.

If I work on campus, do I need to fill out a different direct deposit form?

Yes. You will need to complete and submit a Direct Deposit Authorization Form to Human Resources.

TITLE IV FORM

What is a Title IV Form?

According to federal regulations, you have to complete a Title IV Authorization Form or complete authorization online if you want to use Title IV funds (federal financial aid) to pay charges from a previous term or pay current noneducational charges like parking tickets and library fines. If you have questions, please call the Office of Student Financial Aid at (931) 221-7907.