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SUNGARD Customer Support Center

APSU Functional & Technical users should setup an account at the Sungard Customer Support Center.  You can look up errors in the Sungard Knowledge Base & documentation as well as submit service requests. The accounts are free for Sungard customers.

After you have an account, you can ‘Submit a Service Request’.  (UDC is the old name)

Screenshot with an arrow pointing to Submit a Service Request link

Example Search for articles - SFARGFE

Screenshot showing keyword SFARGFE being searched